Business Compliance & Workplace Essentials Training
AJC provides online business compliance training covering key regulatory, ethical, and governance topics relevant to modern organisations.
Our CPD-approved courses include anti-bribery, anti-money laundering, ESG awareness, whistleblowing, safeguarding, disciplinary procedures, unconscious bias, and more. These courses support organisations in meeting legal requirements, strengthening governance, and maintaining professional standards across teams. Training is delivered online for flexible access, making it suitable for SMEs, larger organisations, and individuals seeking professional development.
Browse the available business compliance courses below and complete the form to request further information.
Consumer Rights Act
Consumer Rights Act
This Consumer Rights Act eLearning course provides comprehensive training on the UK Consumer Rights Act 2015 and its application in commercial and service environments. Learners will explore the key provisions of the Act, including consumer rights to quality, fitness for purpose and conformity with description, as well as the remedies available when goods or services fall short of legal standards. The course also explains obligations for traders and service providers, fair trading practices, returns and refunds, contract terms and how to handle common disputes in a way that supports compliance and positive customer outcomes.
Course Aims
The primary aims of the Consumer Rights Act course are to:
- Introduce the purpose and scope of the Consumer Rights Act 2015 and why it matters for businesses and consumers
- Explain core consumer rights relating to goods, services and digital content
- Clarify trader obligations when supplying products and services under the Act
- Provide understanding of remedies and redress, including repair, replacement, price reduction and refund rights
- Encourage fair, compliant trading practices that protect customers and reduce legal risk
Key Learning Outcomes
By the end of this 60-minute training course, learners will be able to:
- Understand the key provisions of the Consumer Rights Act 2015 and how it applies to transactions involving goods, services and digital content
- Recognise the rights consumers have regarding quality, fitness for purpose and conformity with description
- Explain the legal obligations of traders when supplying goods and services to consumers
- Identify appropriate remedies and redress options when consumer rights are not met
- Apply principles of fair and compliant trading practices to help prevent disputes and support positive customer relationships
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Enquire About Online Training
If you would like more information about course availability, pricing, or bulk access for your organisation, our team can help.
We can advise on the most suitable training package based on your workforce size, sector, and compliance requirements.
Get in touch today to discuss your online training requirements.