ISO 27701 privacy information management system consultancy

ISO 27701 Consultancy | Privacy Information Management Systems (GDPR)

How We Support ISO 27701 Certification

Our ISO 27701 consultancy follows a clear, structured process to ensure certification is achieved efficiently and with minimal disruption

Initial Consultation

We work with your team to understand how personal data is collected, processed, stored, and shared across your organisation. This includes reviewing roles as a data controller and/or data processor, regulatory obligations, and existing information security arrangements.

ISO 27701 Gap Analysis

We assess your existing ISO 27001 information security management system and privacy controls against ISO 27701 requirements. You receive clear, prioritised actions covering privacy governance, lawful processing, data subject rights, and third-party management.

Tailored ISO 27701 Implementation

We implement ISO 27701–compliant policies, procedures, and controls aligned to how your organisation actually handles personal data. Systems are practical, proportionate, and fully aligned with certification body expectations and GDPR requirements.

Certification & Ongoing Support

We conduct internal audits, prepare your team for the certification audit, and support you through Stage 1 and Stage 2 audits. Post-certification, we provide ongoing support for surveillance audits, regulatory changes, and continual improvement of privacy management controls.

What is ISO 27701?

ISO/IEC 27701 is the international standard for Privacy Information Management Systems (PIMS). It builds on ISO 27001 by introducing additional controls focused on the protection of personally identifiable information (PII).

ISO 27701 certification demonstrates a commitment to:

GDPR and data protection accountability

Lawful, transparent processing of personal data

Effective management of data subject rights

Privacy-by-design and privacy-by-default principles

The standard applies to organisations of all sizes that process personal data, whether as a data controller, data processor, or both.

Relationship Between ISO 27701 and GDPR

ISO 27701 does not replace GDPR. Instead, it provides a structured, auditable framework for demonstrating GDPR compliance.

ISO 27701 helps organisations:

  • Evidence compliance to regulators, customers, and partners
  • Embed GDPR controls into day-to-day operations
  • Reduce the risk of non-compliance, complaints, and enforcement action

Certification offers independent assurance that privacy controls are designed, implemented, and maintained effectively.

Common Challenges & Audit Pitfalls with ISO 27701

Organisations implementing ISO 27701 often encounter avoidable issues, particularly where GDPR compliance has been informal or undocumented.

Common challenges include:

Unclear controller and processor responsibilities

Organisations struggle to clearly define obligations across different processing activities and third-party relationships.

Weak documentation of lawful processing

Legal bases, retention periods, and purpose limitation are not consistently defined or evidenced.

Poor handling of data subject rights

Processes for access requests, erasure, or rectification are incomplete or untested.

Inadequate supplier and processor controls

Third-party data processors are not properly assessed, monitored, or contractually controlled.

Over-reliance on policies without operational controls

Documentation exists, but staff awareness, monitoring, and review processes are weak.

Our consultant-led approach ensures ISO 27701 controls are embedded into existing governance structures, not layered on as paperwork.

Who Needs ISO 27701?

ISO 27701 is suitable for organisations of all sizes that process personal data and want to demonstrate strong privacy governance.

It is particularly beneficial for organisations looking to:

  • Demonstrate GDPR compliance to customers and regulators
  • Strengthen accountability for personal data processing
  • Reduce privacy and regulatory risk
  • Support tendering, assurance, and supply chain requirements

Industries We Commonly Support

Technology & Software – Manage customer and user data responsibly

Professional & Technical Services – Demonstrate privacy governance and compliance

Financial & Regulated Sectors – Strengthen data protection assurance

Healthcare & Education – Protect sensitive personal and special category data

Benefits of ISO 27701 Certification

Achieving ISO 27701 certification delivers both regulatory and commercial benefits, including:

Clear accountability for personal data processing

Stronger GDPR compliance and evidence

Reduced risk of data breaches and enforcement action

Increased trust from customers, partners, and regulators

Enhanced credibility in tenders and contracts

ISO 27701 provides a structured, auditable approach to managing privacy risk across your organisation.

How Much Does ISO 27701 Certification Cost?

Book a Free ISO 27701 Consultation

If you’re unsure whether ISO 27701 is right for your organisation, we can help you understand the requirements, costs, and timescales with no obligation.

We support UK organisations and international businesses with clear, consultant-led ISO 27701 guidance tailored to how you operate.

Book a free ISO 27701 consultation today to discuss your next steps with an experienced ISO consultant.


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