Renters’ Rights Awareness

This Renters’ Rights Awareness eLearning course provides a practical introduction to the rights and protections afforded to renters under current UK housing law. Learners will explore key elements of renters’ rights legislation, including tenancy terms, deposit protection, repair and maintenance obligations, eviction safeguards and dispute resolution options. The course explains what renters can reasonably expect from landlords and managing agents, how to recognise when rights may be breached, and where to find support and advice. It is designed for tenants, housing professionals and anyone who wants to understand their rights and responsibilities in the private rented sector.

Course Aims

The primary aims of the Renters’ Rights Awareness course are to:

• Introduce the legal framework and purpose of renters’ rights protections in the UK
• Explain key rights and responsibilities that apply to tenants and landlords under current legislation
• Raise awareness of common issues renters face, such as deposits, repairs, rent increases and eviction processes
• Provide practical guidance on recognising breaches of rights and taking appropriate action
• Encourage informed engagement and confidence in managing tenancy matters and accessing support services

Key Learning Outcomes

By the end of this 30-minute awareness course, learners will be able to:

• Understand the core elements of renters’ rights and why they exist to protect tenants
• Recognise the responsibilities of landlords and tenants under current protections and guidance
• Identify common risks and issues that may affect renters, such as deposit disputes and inadequate repairs
• Explain the available remedies and routes for dispute resolution when rights are breached
• Apply practical steps for navigating tenancy concerns and accessing appropriate advice or support